Data Policy

1. Data Collection 

Titani Global Solutions (“Titani”, “we”, “our”, or “us”) collects and processes data to operate our business, deliver our services, and comply with legal requirements. The type of data we collect depends on how you interact with us. 

We collect information that you provide directly, such as when you submit a contact form, register for a service, request a consultation, or communicate with our team. Additionally, when you interact with our website, certain technical data is collected automatically through your device or browser. This may include IP addresses, usage patterns, and information related to cookies. Details on cookies and tracking technologies can be found in our Cookie Policy. 

In some cases, we may receive information from trusted third-party tools or service integrations that help support our website, communication channels, or service operations. These partners follow their own privacy and data protection policies. 

Titani collects only the data that is necessary for communication, service delivery, website performance, and compliance with applicable laws. 

2. Data Storage and Retention 

We store collected data on secure servers provided by either Titani or trusted infrastructure partners. The data is maintained with robust security measures to prevent unauthorized access or loss. 

We retain data only for as long as necessary to fulfill the purpose for which it was collected. This includes delivering services, maintaining communication with clients and prospects, meeting contractual commitments, and complying with legal, financial, or auditing requirements. In practice, retention periods may vary depending on the type of data and the regulations governing its storage and retention. 

Once data is no longer required, Titani securely deletes or anonymizes it to ensure that it cannot be used or reconstructed. 

3. Data Access and Security 

Protecting your data is a core priority at Titani. We limit access to personal and business-related data to authorized personnel who need it to perform their responsibilities. Access is monitored, restricted, and granted only where necessary. 

To safeguard your information, we employ a combination of security controls, including encryption, secure transmission protocols, firewalls, and authentication mechanisms. We also conduct regular reviews of our data handling practices to ensure that they meet industry standards and continue to align with evolving security expectations. 

All employees, partners, and vendors who handle data are required to adhere to confidentiality obligations and follow Titani’s internal security guidelines. 

4. Data Sharing and Transfers 

Titani does not sell or rent data under any circumstances. 

We may share data only when necessary to support our business operations or to comply with legal obligations. This may include collaborations with trusted service providers who assist with areas such as hosting, analytics, communication, or project execution. These third parties are required to protect data in accordance with professional and legal standards. 

In some situations, data may be transferred across national borders. When international data transfers occur, Titani ensures they comply with the regulations of relevant jurisdictions, such as GDPR for EU data subjects or Vietnam’s PDPD, and that appropriate safeguards are in place. 

5. User Control and Consent 

You maintain control over your data. In accordance with applicable laws, you may request access to the information we hold about you, ask for corrections or updates, or request deletion of your data. Where processing is based on consent, such as for receiving marketing communications, you may withdraw that consent at any time. 

To make a request regarding your data, you can contact us at contact@titanisolutions.com. We will review and respond to your request in alignment with relevant data protection regulations. Depending on the nature of your request, we may need to verify your identity to ensure the security of your data. 

6. Compliance 

Titani complies with all applicable data protection laws and regulatory frameworks that govern the collection, processing, storage, and protection of data. Our compliance obligations include: 

  • EU General Data Protection Regulation (GDPR): Ensuring that personal data of individuals in the European Union is processed lawfully, transparently, and securely. 

  • California Consumer Privacy Act (CCPA/CPRA): Applying required protections and user rights for California residents where relevant. 

  • Vietnam’s Personal Data Protection Decree (Decree 13/2023/NĐ-CP): Adhering to national requirements for personal data processing, cross-border transfers, consent, and data subject rights. 

  • Other regional or contractual obligations: Complying with additional data requirements where mandated by client agreements or local regulations. 

We continually review and update our data protection practices to remain aligned with evolving global standards and legal obligations. 

7. Acceptance of This Data Policy 

By using our website, submitting information to Titani, or engaging with our services, you acknowledge that you have read, understood, and agreed to this Data Policy. Continued use of our platforms after updates are published will be interpreted as acceptance of the revised Policy. 

8. Contact Information 

If you have any questions, concerns, or requests related to this Data Policy or Titani’s data protection practices, please contact us at: contact@titanisolutions.com. 

We will review your inquiry and respond as soon as possible in accordance with applicable laws and Titani’s internal data protection procedures.